Terms And Conditions

Welcome to ReliabledeliverDr.in (“we”, “our”, “us”). By using our mobile application or services (“Service”), you agree to comply with and be bound by the following Terms & Conditions.

If you do not agree, please do not use the Service.


1. Service Description

ReliabledeliverDr.in is a multi-purpose delivery platform that provides:

  • Grocery ordering and delivery

  • Restaurant food ordering and delivery

Services are zone-based, meaning users can view and order from stores, restaurants, and products available only in their selected or detected delivery zone.


2. User Eligibility

  • You must be at least 13 years old to use the Service.

  • By using the Service, you represent that you have the legal capacity to enter into this agreement.


3. Account Registration

  • To use the Service, you may need to register an account.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You agree to notify us immediately of any unauthorized use of your account.


4. User Responsibilities

You agree to:

  • Provide accurate and up-to-date information, including delivery address and contact details.

  • Use the Service lawfully and responsibly.

  • Not engage in fraudulent or illegal activity through the app.


5. Orders & Deliveries

  • Orders are zone-specific, and product availability depends on the selected or detected delivery zone.

  • Delivery times are estimated, and we do not guarantee exact delivery times.

  • Pricing, availability, and promotions are subject to change without prior notice.


6. Payments

  • All payments are processed via trusted payment gateways.

  • We do not store your card or banking information on our servers.

  • Users are responsible for any failed or unauthorized payments.


7. Cancellation & Refunds

  • Users may cancel orders as per the cancellation policy displayed in the app.

  • Refunds, if applicable, will be processed through the original payment method.

  • Delivery charges or convenience fees may not be refundable.


8. Zone-based System

  • Our app works zone-wise, showing stores, restaurants, and products only in the user’s selected or detected zone.

  • Users cannot access or order from stores outside their zone.


9. Intellectual Property

  • All content, logos, graphics, and trademarks in the app are owned by ReliabledeliverDr.in or its licensors.

  • Users may not copy, modify, distribute, or reproduce any part of the Service without permission.


10. Privacy & Data

  • Our Privacy Policy governs the collection, use, and sharing of personal and location data.

  • By using the Service, you agree to our Privacy Policy.


11. Limitation of Liability

  • ReliabledeliverDr.in is not responsible for:

    • Loss, damage, or delay in delivery

    • Errors in product descriptions or pricing

    • Any unauthorized access to user accounts

  • The Service is provided “as is” and “as available” without warranties of any kind.


12. Termination

  • We may suspend or terminate your account if you violate these Terms & Conditions.

  • Users may delete their account at any time via the app.


13. Governing Law

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes will be subject to the exclusive jurisdiction of courts in India.


14. Changes to Terms

  • We may update these Terms & Conditions from time to time.

  • Updated terms will be reflected within the app or official policy page.

  • Continued use of the Service implies acceptance of the new terms.


15. Contact Information

For questions or concerns regarding these Terms & Conditions, contact us:

App Name: ReliabledeliverDr.in
Developer: Safegrowths Technology Pvt. Ltd.
Email: support@reliabledeliverdr.in
Country: India