Privacy policy

ReliabledeliverDr.in (“we”, “our”, “us”) operates a multi-purpose delivery mobile application that provides grocery delivery and restaurant food ordering services.

This Privacy Policy explains how we collect, use, store, and protect user information when you use our mobile application (“Service”).

The application is developed and managed by Safegrowths Technology Pvt. Ltd.
(Company registration is currently under process.)


1. About the App & Services

ReliabledeliverDr.in is a zone-based delivery platform, where:

  • Grocery stores and restaurants are managed zone-wise

  • Users can view only those stores, restaurants, and products that are available in their selected or detected delivery zone

  • Product availability, pricing, and delivery depend on the user’s zone

The app supports:

  • Grocery ordering & delivery

  • Restaurant food ordering & delivery


2. Information We Collect

a. Personal Information

  • Full name

  • Mobile number

  • Email address

  • Delivery address

b. Location Information

We collect live or approximate location to:

  • Detect the user’s delivery zone

  • Show nearby grocery stores and restaurants

  • Display zone-specific products

  • Ensure accurate delivery

📌 Location is used only while the app is in use for service functionality and not for tracking or advertising.

c. Order & Transaction Data

  • Items ordered (grocery or food)

  • Order history

  • Delivery status

  • Payment reference IDs (not card details)

d. Device & Usage Information

  • Device model & OS version

  • App version

  • IP address

  • App usage logs (for analytics & crash reporting)


3. How We Use Your Information

We use user data to:

  • Provide grocery and food delivery services

  • Identify correct delivery zones

  • Process orders and payments

  • Communicate order updates & support messages

  • Improve app functionality and performance

  • Prevent fraud and misuse

  • Comply with legal obligations


4. Location Data Usage (Zone-wise)

We collect location data only while the app is in use to:

  • Identify the user’s delivery zone

  • Display nearby stores and restaurants

  • Show zone-specific products and pricing

  • Ensure accurate and timely delivery

🚫 We do not:

  • Track users in the background

  • Store continuous location history

  • Use location data for advertising


5. Data Sharing & Disclosure

We do not sell, rent, or trade personal or location data.

We may share limited information only with:

  • Delivery partners (name, phone, address)

  • Payment gateway providers

  • Government or legal authorities if required by law

🚫 We do not share data with advertisers or marketing companies.


6. Data Security

We implement reasonable security measures to protect user data from:

  • Unauthorized access

  • Data loss

  • Misuse or disclosure

However, no digital system is completely secure, and we cannot guarantee absolute security.


7. User Permissions

The app may request access to:

  • Location – for zone detection & delivery

  • Camera – optional (profile image or future features)

  • Storage – for app functionality

Permissions are used only for intended features.


8. Data Retention & Deletion

  • User data is retained only as long as necessary to provide services

  • Users may request account deletion and data removal by contacting us

  • Some data may be retained if required by law or for dispute resolution


9. Children’s Privacy

ReliabledeliverDr.in is not intended for children under 13 years of age.
We do not knowingly collect personal data from children.


10. User Rights

Users have the right to:

  • Access their personal data

  • Request correction or deletion

  • Withdraw consent by uninstalling the app

Requests can be made via email.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be reflected within the app or official policy page.


12. Contact Information

For questions or concerns regarding this Privacy Policy, contact us:

App Name: ReliabledeliverDr.in
Developer: Safegrowths Technology Pvt. Ltd.
Email: support@reliabledeliverdr.in
Country: India